Refund & Return Policy
At Beau Vita, your satisfaction is our priority. Please read our policy carefully before making a purchase.
Return Eligibility
- Returns are accepted within 30 days of delivery.
- Items must be unused, unopened, and in original packaging.
- Sale items and opened beauty/skincare products are non-returnable for hygiene reasons.
How to Request a Return
Please email us at support@shopbeauvita.com with your order number and reason for return. We will review your request with our supplier and get back to you with next steps within 7-10 business days.
Return Shipping Costs
- Return shipping costs and procedures will be communicated after your request is reviewed.
- We recommend keeping your tracking information until the return is resolved.
Refunds
- Once your return is approved and processed, refunds will be issued to your original payment method within 5-10 business days.
- Original shipping charges are non-refundable.
Defective or Damaged Items
If you receive a defective or damaged item, please email us at support@shopbeauvita.com with your order number and photos. We will work with our supplier to find the best resolution for you.
Supplier Policy Notice
As we work with multiple suppliers, return procedures may vary by product. We will communicate any specific requirements when handling your request.
Contact Us
For any questions, email us at support@shopbeauvita.com.